Monday, January 4, 2010

Marble Slab, Grande Prairie

Generally speaking, this place has been on my favorite list for years. There are so many flavours to choose from, dozens of ways to mix in toppings, a handful of various cones and a fun, bright atmosphere. Love the creative display of candy. I can't even begin to list the top combos, but let's just say that Cake Batter is good. Really good. Sans raw eggs!
Things to fix (every location:)
The punch card scenario. It's really irritating as a repeat consumer to be limited to one location to redeem a free ice cream. Not only that, but to put an unreasonable expiry date on the card. Really, who is going to buy SIX giant ice cream combinations in a few months. Sort of silly.

South Common: Unkempt teenage/adult employees. Remember the days when combed hair, non-denim wearing, clean shaven, and smiles were basic standards for selling a product? To be honest, I was sort of grossed out to have these type of people scooping up my potential food item.

It gets better.

The floor is dirty. Not the type of dirty that just happens from a little foot traffic. VERY dirty, as in hasn't-been-mopped-all-day DIRTY. Kind of makes me want to eat some ice cream. Yum.

One of three teenagers plops himself in front of the cashier till/computer and commences internet perusing. Yes. Where I could see and also while we were enjoying our recently purchased product. Of course the other unkempt teenagers couldn't keep away from such an exciting event and so they gathered together.

The whole South Common experience was quite ridiculous and I won't be going back to that location. Too bad Mr/Mrs Franchisee. If this is how that location is run, you'll be out of business soon.
GRADE: A- I'll stick to my Grande Prairie or Whyte Ave locations, thank you very much.
Sticker price: around $8-$10 for the works.

Royal Oaks (on the Bypass, across from Joey's Only)
10416-116 Avenue
Grande Prairie, AB
780.532.4140

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