From the Tip Jar

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From RestaurantOwner.com - December 8, 2009
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This Is a Great Time to Recognize the Manager You Want to
Keep
 
You can't create and sustain a successful restaurant
without good management.
 
In smaller restaurants the bulk of the management may be
provided by you, the owner, but few restaurant owners want
to spend their entire career managing day-to-day operations. 
 
Unless your goal is to create a job for yourself, you need
good managers who can lead people and run your restaurant
as well as (or even better) than you can.
 
You already know who your good managers are but here's a
quick checklist to quantify and evaluate some specific
traits and the effectiveness of your management staff.
 
 - Do they say what they will do and do all that they say?
 
 - Do they seem to attract quality staff to the business?
 i.e.,some of your best hires were a result of their
 recommendations. 
 
 - Have you seen sales and profits grow since they became
 managers?
 
 - Do they take the initiative to suggest new products,
 systems and procedures and have helped you put them in
  place successfully?
 
 - Do other staff members seek them out formally and
 informally for help, guidance, direction, support?
 
If you have managers who exhibit some or all of these
traits, you do not want to lose them. And rest assured,
there are businesses inside and outside the industry that
would love to have them on board.
 
The holiday season is a good time to let them know how
much you value and appreciate the contributions they make.
Do something that makes them feel good about being a part
of your team. It may increase the odds they'll still be with
you next year at this time.